2018 EA/PA Seminar

When: Friday 17 August 2018

Where: Wharewaka Function Centre | 2 Taranaki Street Wellington

Price: 300.00

Cancellation Policy: All cancellations will incur a $50 administration fee.





9.00 am

Welcome and introductions

Delegates are invited to introduce themselves and share their expectations and goals for the day. Delegates are also invited to nominate a topic/issue they would like to see covered during the facilitated Open Forum at the end of the day.

Deborah James 
Executive Director 
Independent Schools of New Zealand


Systemic thinking: strategies for creating stronger collaborations and achieving better outcomes

We all want to achieve successful outcomes but frequently get knocked out of focus by difficult relationships and challenging situations. Alex will invite you to reconsider how to be successful in your role by taking a look at the:

• Frequently occurring and unhelpful organisation dynamics that PA/EAs get drawn into, often without realising

• Strategies you could use to respond differently when faced with the recurring dilemmas

• Strategies that will strengthen your role and the one of the person you are accountable to, and support others at the same time

Alex Smith, CEO, BrittendenSmith


Morning Tea



The recruiter perspective – The skills you need to succeed in the evolving workplace

What are the top skills that recruiters and managers look for when hiring an EA/PA?

Our speaker will share the key abilities required for EAs and PAs to be successful in their roles. She will provide some insights on how EAs and PAs should shape their current capabilities and adapt to a changing work environment.



Going the extra mile – Planning the unforeseeable

Providing executive and administrative support, Trudy draws on her experiences of an EA/PA in a corporate environment and her busy life meeting her Principal’s needs. She understands the importance of ‘Managing your Manager’ and ensuring open communication that allows her to be proactive in anticipating potential needs in a fast-paced school environment.

Trudy will talk about meeting the expectations of various stakeholders, dealing with difficult behaviours and the daily challenges that come from working in the unpredictable environment that a school creates.  


Trudy Newman, PA to Executive Principal, Kristin School





Cultivating your influence and credibility - why you don't need to be the boss to have impact

  • Persuasion or Influence - what's the difference and why does it matter?
  • Smart approaches to persuasion - a few core principles you need to know about
  • Understanding how to build your influence and credibility to be taken seriously at work
  • Composure and grace - three secrets to help you keep it together when you're challenged

Pam Cronin, Owner and Principal, BRIDGE Associates


It’s all about relationships! – An insight from a Public Sector EA

As a senior Executive Support Professional with personal experience in managerial and leadership roles in the public sector, Kay understands the challenge and excitement of working at the top level of management. She shares a special insight into how best to provide support to today's busy executives operating in an environment of high mutual trust and respect.

Kay Lindsay, EA to Executive Director Special Projects - ‎Hamilton City Council


Open Forum


4.00 pm

Close and afternoon tea